Frequently Asked Questions

If you can’t find your query please contact me

  • Do you pack the models well for shipping?

    Yes I take great care when packing all of the models that I sell.

    See my packing instructions.

  • I have never bought a model online before and I am unsure of how to go about it.

    Please give me a ring and I will talk you though the process.

  • I am looking for a particular model. Can you help?

    Yes please let me know what you are looking for and I will try and locate one.

  • Can you send me more picture of the model?

    Yes, please ask.

  • Can I return the model if I don’t like it?

    Yes if whatever reason you do not like the model, I do accept returns.

  • Do you offer insurance and tracking?

    Yes I offer a range of shipping solutions to suit customer’s needs.

  • If I buy more than one model would you combine postage costs?

    Yes I always combine postage costs where possible.

  • Can I pay in cheque or cash?

    You can but I recommend sending payment using Special Delivery for security.

  • Can I pay using Paypal?

    Yes this is the preferred method.

  • I do not have an eBay account. Can I buy directly from you?

    Yes I am pleased to sell directly to people who do not have eBay accounts.

  • I live far away from you. Is this a problem?

    No not at all. I am very happy to travel and do so regularly.  This article describes my travels to buy models over the years.

  • I am on holiday in Devon. Can I visit you to discuss selling my collection?

    Yes I would be pleased to discuss your collection with you.

  • I am not ready to sell yet but I’d like to make preparations for the future. Can you help?

    Yes please let me know your requirements

  • Do you sell collections on a commission basis?

    Yes I have done in the past and I would be happy to discuss this with you.

  • I have a collection which I do not want to burden my partner with when something happens to me. Can I advise my partner to contact you at such time?

    Yes I understand this can give you piece of mind and I have had several requests of this nature from collectors.

  • Do you offer free valuations?

    Yes I am happy to value collections.

  • What are my options for selling my collection?

    You can sell yourself which can be time consuming. You can go to an auction house which will attract fees. You can contact a dealer like us who would be happy to make you a firm offer.

    Find out more.

  • I have been left a collection in a will and have no idea of value, can you help?

    Yes I would be pleased to give you guidance.

  • I do not live in the UK but would like to sell my collection. Is it still of interest to you?

    Yes please send details.

  • I have some trains within my collection. Would you be interested?

    Yes please include details within your lists.

  • Within my collection I have models that you have not listed on your wants list. Would you be interested?

    Yes I am always interested. Please send details.

  • How do you make payment?

    I will make payment in using your preferred method. Cash is the usual form of payment that is requested.

  • Do you collect the models?

    Yes I am happy to travel your home to collect the models at your convenience.

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